Privacy Policy

Last Updated: 16 September 2026

Aroha Rehabilitation Centre (“Aroha Rehab”, “Aroha”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how Aroha Rehabilitation Centre collects, uses, stores, protects, and handles personal information when you visit or interact with https://www.aroharehab.com/ (“Website”), contact us, or submit an enquiry through our Website.

By using our Website or voluntarily providing your information to us, you acknowledge that you have read and understood this Privacy Policy.

1. About Aroha Rehabilitation Centre

Brand: Aroha Rehabilitation Centre
Owned and managed by: Jagrutii Rehab Centre Private Limited
Website: https://www.aroharehab.com/

D, 46, Block D,
Sector 48, Noida,
Uttar Pradesh 201303, India

Email: info@aroharehab.com
Phone: +91 79774 13144

For privacy-related questions or requests, you may contact us using the details above.

2. Information We Collect

When you use our Website or contact us, we may collect information that you voluntarily provide to us.

Information submitted through enquiry forms

Our Website may collect the following information through enquiry or contact forms:

  • Name
  • Email address
  • Phone number

We may also receive information that you voluntarily provide to us during subsequent communications, including information relating to your enquiry or the services you are interested in.

Automatically collected information

When you visit our Website, certain technical information may be collected automatically through analytics and advertising technologies. This may include:

  • IP address or approximate location information
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Time spent on pages
  • Referring website or source
  • Website interaction information
  • Date and time of access
  • Other technical or usage information generated through your interaction with the Website

3. Health and Sensitive Information

Aroha Rehabilitation Centre provides rehabilitation and wellness-related services. During an enquiry or subsequent communication with our team, you may voluntarily provide information relating to your health, treatment requirements, substance-use concerns, mental health, or other personal circumstances.

You should only provide information that is necessary for your enquiry or communication with us.

We may use information voluntarily provided by you to understand your enquiry, communicate with you, facilitate appropriate consultations or services, and respond to your requests.

We do not ask users to submit detailed medical records through the general Website enquiry form unless specifically requested through an appropriate communication channel.

4. How We Use Your Information

We may use the information we collect for purposes including:

  • Responding to your enquiries
  • Contacting you regarding your enquiry
  • Providing information about Aroha’s services
  • Scheduling or facilitating appointments or consultations
  • Understanding your requirements
  • Communicating with you about services you have requested
  • Improving our Website and user experience
  • Understanding Website traffic and usage
  • Measuring the effectiveness of advertising and marketing campaigns
  • Preventing fraudulent, abusive, or unauthorized use of our Website
  • Maintaining the security and functionality of our Website
  • Complying with applicable legal and regulatory requirements
  • Protecting our rights, property, users, and services

We will seek to process personal data for specified purposes and in accordance with applicable Indian data-protection requirements.
India’s DPDP framework defines processing broadly to include activities such as collection, storage, use, sharing, disclosure, and deletion of digital personal data.

5. Consent

Where consent is required under applicable law, we may request your consent before collecting or processing your personal data for the relevant purpose.

By voluntarily submitting information through our Website, you acknowledge that the information is being provided for the purpose described at or around the point of collection.

Where applicable, you may withdraw consent for future processing by contacting us at:
Email: info@aroharehab.com

Withdrawal of consent may affect our ability to provide certain services or respond to certain enquiries where the relevant information is necessary for that purpose.

6. Analytics and Marketing Technologies

Aroha may use third-party analytics, advertising, and measurement technologies to understand Website usage and improve our marketing and services.
These may include:

  • Google Analytics 4
  • Google Tag Manager
  • Google Ads
  • Meta/Facebook Pixel
  • Microsoft Clarity

These technologies may collect information relating to Website visits, interactions, device/browser information, advertising interactions, and other usage information

7. Cookies and Similar Technologies

Our Website may use cookies, pixels, tags, scripts, and similar technologies for purposes such as:
Website functionality
Analytics

  • Understanding visitor behaviour
  • Measuring advertising performance
  • Improving Website performance
  • Marketing and advertising measurement

You may be able to manage or restrict cookies through your browser settings.
Please note that disabling certain cookies or technologies may affect some Website functionality or the accuracy of analytics and advertising measurement.

8. Sharing of Personal Information

Aroha does not intend to sell your personal information.
We may share personal information where reasonably necessary for legitimate business, operational, technical, legal, or service-related purposes, including with:

  • Technology and Website service providers
  • Analytics providers
  • Advertising and marketing platforms
  • IT and security service providers
  • Professional advisers
  • Government authorities or law-enforcement agencies where legally required
  • Other service providers where necessary to provide or facilitate services requested by you

Where third parties process personal data on our behalf, we seek to use appropriate contractual, technical, and organizational safeguards as applicable.

9. Third-Party Services

Our Website uses third-party technologies and platforms, including analytics and advertising services.

These third parties may independently process certain information according to their own terms and privacy policies.

Aroha does not control the privacy practices of third-party platforms.

We encourage users to review the applicable privacy policies of third-party services where appropriate.

10. Data Security

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, misuse, loss, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Accordingly, while we take reasonable precautions to protect information, we cannot guarantee absolute security of information transmitted to or through our Website.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, providing services, maintaining business records, fulfilling legal obligations, resolving disputes, and enforcing agreements.

The actual retention period may vary depending on the nature of the information and the purpose for which it is processed.

Where personal data is no longer required for the relevant purpose and there is no legal or legitimate requirement to retain it, it may be deleted or otherwise appropriately disposed of.

12. Your Rights

Subject to applicable law and its effective provisions, you may have rights relating to your personal data, including the ability to:

  • Request information about personal data processed about you
  • Request correction of inaccurate or incomplete personal data
  • Request deletion of personal data where applicable
  • Withdraw consent where processing is based on consent
  • Raise a grievance concerning the processing of your personal data
  • Exercise other rights available under applicable data-protection law


Requests may be submitted to:
Email: info@aroharehab.com

We may need to verify your identity before processing certain requests.

The DPDP Act establishes rights and obligations relating to personal data processing, while the 2025 Rules prescribe additional requirements for notices and data-handling practices, subject to their respective commencement dates.

13. Children's Privacy

Our Website is not specifically directed toward children.

We do not knowingly request personal information from children through the general enquiry form without appropriate involvement or authorization of a parent or lawful guardian where required by applicable law.

If you believe that a child has provided personal information to us in circumstances where it should not have been collected, please contact us at

info@aroharehab.com.

14. External Links

Our Website may contain links to third-party websites or services.

Aroha is not responsible for the privacy practices, content, security, or policies of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

15. Medical Information Disclaimer

The information published on this Website is intended for general informational and educational purposes.

Website content should not be treated as a substitute for professional medical advice, diagnosis, treatment, or emergency medical care.

Information available on the Website does not establish a doctor-patient relationship merely because you access or read it.

Treatment, medication, rehabilitation, or other healthcare decisions should be made in consultation with an appropriately qualified healthcare professional.

If you are experiencing a medical emergency or an immediate risk to yourself or another person, contact your local emergency services or seek immediate medical attention.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, Website, technology, legal requirements, or data-processing practices.

Any updated version will be published on this page with a revised “Last Updated” date.

We encourage you to review this page periodically.

17. Contact Us

If you have questions, concerns, complaints, or requests relating to this Privacy Policy or the handling of your personal information, please contact us:

Aroha Rehabilitation Centre
D, 46, Block D, Sector 48,
Noida, Uttar Pradesh 201303, India

Email: info@aroharehab.com
Phone: +91 79774 13144